![]() ![]() We just bought another vehicle through them, and they set up the account in one page for both, making it easier.” ![]() No issues, and payments are easy on their website. Loved the website and iPhone app as well. I was never late with a payment, so I had no reason to deal with customer support except for account setup. “I bought my car and paid it off with no issues. While less-favorable Ally Financial auto loan reviews outnumber upbeat reviews, there are positive customer experiences. Positive Ally Financial Auto Loan Reviews Some negative Ally Financial reviews mention issues with getting fair prices on lease buyouts or problems getting car titles after paying loans off. Many negative Ally Financial auto loan reviews report long waits for customer support, which cause issues to sometimes go unresolved for hours or even days. The company has a similar Trustpilot score of 1.3 stars out of 5.0, based on more than 175 Ally auto finance reviews from customers. The company has a D- rating from the Better Business Bureau (BBB), and more than 380 Ally auto finance reviews on the BBB website average out to only 1.1 out of 5.0 stars. Ally Financial Auto Loan Customer ReviewsĪlly’s biggest weakness as a lender is customer experience. Our experts have ranked and reviewed the companies with the best auto loan rates to help you know what to look for in a lender. We’ll also carefully examine some Ally Financial auto loan reviews to see how well Ally troubleshoots issues. – focusing on auto loans for new car purchases and refinancing. This article will look at the upsides and downsides of auto loans through Ally Bank – a subsidiary of Ally Financial Inc. Banks such as Ally sometimes partner with a vast network of car dealerships and offer more buying options, but do Ally auto finance reviews reflect an excellent customer experience? ![]() ![]() If you’re looking to secure a car loan, you may be inclined to work with a large finance company that won’t disappear overnight. ![]()
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